How can I avail warranty on Makhmal Creation products?
Your Makhmal
Creation product comes with a warranty that can be availed simply by dropping
us a mail at hello@makhmalcreation.com, or by
clicking on the whatsapp chat icon on the website. Voila! We’ll take care of
the rest.
If you
haven’t purchased our products from makhmalcreation.com you can still avail a
warranty. All you have to do is register your product here and we will activate
your warranty!
What is the
warranty on Makhmal Creation products?
We offer a 3-years
worry-free color warranty on all Makhmal Creation products!mOur car
hangings, table decor & accessories come with a 12 months limited warranty.
The warranty covers the repair or replacement of any defective material or
component, and not regular wear and tear.
Does Makhmal
Creation provide international warranty?
#LuxuryOnWall?
Firstly, we’re so happy for you!
However, we
currently offer a warranty that’s applicable to Indian jurisdiction only.
What about
outer-space warranty?
Hmmm we’re #LuxuryOnWall
for sure, but not 🚀 just yet.
Does Makhmal
Creation offer a lifetime warranty?
Nice try!
And, believe us when we say we’ve considered it.
While we may
not offer a lifetime warranty, all of our metal wall art products are made from
a Made of (2 mm thick Mild Steel ) the highest carbon content which gives it
strength at the expense of ductility that passes the highest industry standards
in terms of quality check. Translation: you may just have a ‘lifetime’ travel
bestie in your hands!
Wait,
can I try my Makhmal Creation for 15-days?
YES!
we offer a 15 day risk free return on all our products. All of it. So, if
you’re not totally satisfied with your purchase for any reason, email us
at hello@makhmalcreation.com.
We'll do whatever it takes to make things right. Click here to
know more.
Are
there any shipping charges?
No,
we don't charge any additional shipping charges to you!
How
do I make a return?
You can just go to our Returns and Exchanges page and process your
return.
Or you can click on the whatsapp chat
button on our website and chat with one of our customer service representatives
to process your return.
Please note that in order to process
your return:
How
long will it take to process my refund?
Our customer support team is always
giving it their 101% to ensure you have the smoothest experience possible.
You
can rest assured that our team is doing everything it can to process your
refunds on your returns ASAP. Currently, it takes between 12 to 15 days for
your refund request to be processed.
How do I personalise my order?Can I return or exchange my personalised items?
Personalised items are made to order and cannot be exchanged or returned, but our product warranties still apply
Write to us at hello@makhmalcreation.com
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
