Refund Policy

Returns 
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Additional non-returnable items:
- Gift cards 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 15 days after delivery.

Exchange (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed, the exchanged items will be delivered  within a certain amount of days. 

Late or missing exchange(if applicable) 
If you’ve not received your exchange, please contact us at makhmalcreation@gmail.com. 

Clearance Sale items (if applicable) 
Only regular priced items may be exchanged, unfortunately clearance  sale items cannot be exchanged. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at makhmalcreation@gmail.com and send your item to: 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a exchange to the gift giver and he will find out about your return. 

Shipping 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a exchange, the cost of return shipping will be added to your exchange. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.